ACIC Ticketing Policy


In this policy, the term:
– “Event Ticket” means a document which entitles you to attend and participate in ACIC, including specified meals;
– “Residential Ticket” means a document which entitles you to stay in the specified onsite accommodation;
– “Meal Ticket” means a document which entitles you receive meal services only, during the event;
– “Ticket” includes all Event Tickets, Residential Tickets and Meal Tickets.

 

Event Registration

Please note, that you are not officially registered for ACIC until you buy an Event Ticket. If you only purchase a Residential Ticket (without an Event Ticket), we can not hold you an event place. If all Event Tickets then sell out, you will not be able to attend ACIC (your Residential Ticket will be refunded).

 

Ticket Transfers

Tickets are not transferable, you MUST NOT sell or transfer them to anyone else. We will not honour Tickets which are used by a person other than the person to whom the Tickets were issued.

 

Ticket Changes

Changes to an Event Ticket will incur a $40 admin fee. Ticket changes are limited to altering the number of days of attendance (eg. 2-days, 4-days or 6-days). Whether the specific change of attendance is possible, will be confirmed upon request:
– for a change request received more than a fortnight before the commencement of ACIC, a refund of any difference in cost between the changed Ticket types (minus the $40 admin fee), can be provided.
– for a change request received less than a fortnight before the commencement of ACIC, no refund can be provided.

 

Ticket Cancellations

For cancelled Tickets, the following fees will apply:
– for a cancellation request received more than a month before the commencement of ACIC, Residential & Meal Tickets will be fully refunded, while Event Tickets will be refunded minus a $40 admin fee.
– for a cancellation request received less than a month before the commencement of ACIC, Meal Tickets will be refunded, Residential Tickets will not be refunded, while Event Tickets will be refunded minus a $40 admin fee.
– for a cancellation request received less than a fortnight before the commencement of ACIC, Residential & Meal Tickets will not be refunded, while Event Tickets will be refunded at 50% of their value.
– for a cancellation request received less than 48 hours before the commencement of ACIC, no Tickets will be refunded.

 

For further information about this policy, please contact the ACIC office.

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